For long term service please sign up for our lifetime warranty member. If the cable was broken when sending to you, or simply can't be used, we will resend you a new one.

Reached out for our support team when you needed. If your device is capable of video output, kindly please contact us for free replacement.ĭoes This Device Have to Install Software Before Used? Move to your device’s official website to check out whether it support video output function. Why am I connect the product with my monitor/projector but nothing displays? I could just use HDMI, but I would ideally like to use the monitors USB hub and charge the Macbook all just with a single cable connecting them. Yes, an HDMI Cable is NEEDED (Not included in the package). USB C Hub Adapter for MacBook Pro 2020, Multiport MacBook Pro USB Adapter HDMI MacBook Pro Dongle with 4K HDMI, 2 USB 3.0, TF/SD, USB-C 100W and Thunderbolt 3 for MacBook Pro Air View on Amazon SCORE 9.2 AI Score AI Score is a ranking system developed by our team of experts. It seems as though the Macbook needs to have a monitor connected via HDMI before it can detect a monitor connected via USB-C. See more in the COMPATIBILITY.ĭo I Need a HDMI Cable to Work with This Adapter? The Apple USB-C Digital AV Multiport Adapter lets you connect your USB-C-enabled Apple Mac or iPad Pro to an HDMI display, while also connecting a standard. USB C Thunderbolt 3 or USB 3.1 Gen 1 / Gen 2 will support DP alt mode, you can check the specifications of your devices. When you use the USB C port to output HDMI or DP signals, DP ALT Mode is the premise. What is DP alt mode? How can I know if my USB C port support DP alt mode?ĭisplayPort Alt Mode (DP Alt Mode) allows a USB-C equipped computer to connect directly to a display or monitor, it is pointing to the USB C port.

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